Refund policy
Returns
If item damaged during shipping, buyer is to contact shipper immediately! to SAVE entire CONTENT, BOX, and any DOCUMENTS ATTACHED for inspection, and refund. "INSURANCE POLICY". Although ITEMS SOLD AS IS, and ALL SALES ARE FINAL, but please CONTACT US WITH ANY ADJUSTMENT in case of A NOTABLE DISCREPANCY,IN ITEM DESCRIPTION. RETURN's MUST BE RECEIVED IN THE SAME CONDITION AS SOLD. If possible, buyer's encouraged to take photographs of the damaged article, save all the documents accompanied with content the package, to ensure value is properly handled by shipping company. Buyer Pays for return Shipping Fees. We Provide Excellent Customer Service & Maintain outstanding packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer, or the shipping company. "Not Applicable" Due To Uniqueness & Age of The Items Sold"
There are certain situations where only partial refunds are granted: (if applicable)
Mirror Replacement Etc...
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
nazaninkatouzian@gmail.com
Exchanges (Not Applicable)
We only replace items if miss represents on Description. Our Items Unique, if they are defective or damaged, send us an email, and follow the above instructions. if applicable please send your item to: 3535 E. Coast Hwy Ste 373 corona del mar, CA US 92625.
Gift Items (Please Give Us Instructions of How To Proceed)
To return your product, you should mail your product to: 3535 E. Coast Hwy Ste 373 corona del mar, CA US 92625
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please make sure to review & read the entire description of the products, along with viewing of the images, prior to your purchase. We will be privileged and pleased to answer all your questions via e-mail : nazaninkatouzian@gmail.com
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. "Exchange Not Applicable" Due To Uniqueness of Objects.
If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Due To The Uniqueness of our Items, we will notify you via Traceable Shipping Service and All the Items Requires Value Protection " Insurance" Which We normally apply Via Fed-ex - USPS Priority which we use for our Shipping & Deliveries. Also with Plycon (for oversize items)
thank you for your attention !
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